What a fantastic conference put on by marketing guru, Marilyn Hawkins of Hawkins & Company PR of Ashland, Oregon. Marilyn and her right-hand woman, Vicki Griesinger, were organized, enthusiastic and kept the schedule running on time -- not an easy feat when you have over 100 people in attendance.
SoWine was created to focus on sales and marketing for the fast-growing regions in Southern Oregon such as the Rogue and Umpqua Valleys. My talk, Developing a Solid Marketing Plan for Wine and Wine Grapes, highlighted the essential components of such a plan, how to compose one and tips for continuous improvement.
Below I list the best tips presented by each of the other featured speakers:
Eugenia Keegan of Keegan Consulting on Sales & Distribution in a Tough Economy
* do not underestimate the pricing effect of the true laid-in cost which is FOB plus transport and taxes
*make sure that the wholesale markets you choose are places you're comfortable visiting twice per year -- if you're not working the market, your competitors are
Don Morgan of GMA Research Corporation on DIY Research Tools
* one of the best ways to improve your marketing efforts is to think like a research scientist -- ask questions and use the answers to your benefit
* if you're only going to ask your customers one question, it should be "Would you recommend us?"
Rachell Coe of 4theGrapes on Making Your Website Work Much Harder
* make sure it is very clear how to sign up for your newsletter andbuy your wine on a homepage that downloads in less than 10 seconds
* use free measurement and management tools like Google Analyticsto monitor traffic and conversion, browser shots to see how your site looks on various platforms, and a link checker to make sure nothing is broken
Chris Oggenfuss of Oggenfuss Wine Marketing on the Value of Social Media and Customer Contact Innovations
* Facebook is the third largest "country" in the world -- if you only embrace one form of social media this should be it
* Snooth has a wine trade platform where wineries can and should manage their profiles as its the largest online wine database
* call your customers to thank them and sell more wine -- this is a vastly under-utilized form of communication in the industry
Porscha Schiller of South Stage Cellars on Special Event Planning
* begin with a goal in mind and be sure to check with the community and neighbors to find out if there is a competing event that will diminish your return
* 15 to 20 minutes before the event begins, "arrive" as if you were a guest to tackle last minute issues
It's always a pleasure speak at industry events and even better when I return to the office with a few pages of marketing notes for my clients and my company. A special thank you to Laura and Kurt Lotspeich of Trium who hosted the speaker's dinner the evening prior on their beautiful deck. Check out the winery and their Viognier next time you're in the area -- it's delicious!
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